Physical Security Program

A physical security program is designed to protect facilities, equipment, people and property from harm or damage. At a campus the size of UC San Diego, this is no small feat.

Our department is constantly working to enhance physical security systems on campus so that we can respond in the most efficient and effective manner. We offer a variety of services including:

• Alarm Monitoring (Fire/Intrusion/Duress/Video Surveillance)
• Electronic Access Control System
• Crime Prevention Through Environmental Design (CPTED) recommendations

Duress Alarm System Transition

The UC San Diego Police Department is transitioning existing Duress Alarm account users from traditional hardware-based panic buttons to software-based keyboard panic buttons beginning Fall Quarter 2025. This shift is driven by several factors, including cost-effectiveness, as software-based options leverage existing computer infrastructure and significantly reduce hardware purchase and installation costs. Traditional hardware panic buttons average $1,500–$2,500, while software-based options cost around $200 per workstation. Other benefits include discreet activation via keyboard shortcuts, which is less likely to escalate a situation and reduces accidental activations.

The software provides broad coverage, offering a panic button at virtually any workstation on the campus network. Deployment and management are simpler and faster with centralized management and automated testing streamlining maintenance. The software also offers enhanced information and response capabilities, sending rich data like location and incident type, and triggering multi-faceted responses. Additionally, the system functions even when the computer is locked or logged off, ensuring continuous protection.

The Phase 1 Rollout Plan, scheduled for summer 2025, includes:

• Pilot Program Selection: A small group will test the system to identify issues and refine processes before a full rollout.
• Network and Endpoint Preparation: This involves testing and streamlining network firewalls and endpoint security software for effective communication, deploying software to designated workstations and ensuring reliable network connectivity.
• Data Migration and Integration Planning: This includes preparing security alarm information forms, accurately mapping workstation locations for alarm sourcing, planning integration with other physical security systems and determining when existing hardwired buttons will be decommissioned.
• Training Sessions and Practical Exercises: Users will be trained on activating the alarm, response protocols and will participate in hands-on exercises to build confidence, supported by user manuals and FAQs.
• Monitoring and Maintenance: The plan includes regular monitoring of system performance, server health, network connectivity and implementing schedules for updates, patches and backups. Supervision features will be used to ensure all components are online.
• Feedback and Iteration: Channels for user feedback will be established and reviews will be conducted with stakeholders to assess performance and identify improvements, allowing for adaptation based on evolving needs.
• Expansion: Future plans include expanding the system to other departments, locations or integrating additional input/output devices based on rollout success.

Public Safety Cameras

The UC San Diego Police Department uses a centralized video surveillance management system for the purposes of detection, mitigation and historical archival of criminal activity and to help maintain a safe community. Operation and maintenance of a centralized physical security management system, which includes video surveillance, access control, mass notification, alarms and other physical security detection devices, supports UC San Diego’s comprehensive security plan.

We conduct video surveillance of public areas for security purposes in a manner consistent with all existing university policies, including the Non-Discrimination Policy and Sexual Harassment Policy. The design, installation and deployment of these systems, including the recording and use of data gathered through this platform, comply with rules governing rights to free speech and expression as well as privacy.

We recommend that all university departments utilize our existing video management system to maximize viewing capability, interoperability and reduce initial and recurring costs.

Site Assessments

A security site assessment examines and analyzes the actual, perceived or anticipated risks that may impact normal operations. During an assessment, a professional who has been trained specifically to identify risks and provide recommendations based on industry best-practices will review the physical location. The assessment will:   

• Determine existing security conditions and protection needed for specific location
• Identify risks, security-related vulnerabilities and deficiencies
• Make recommendations for improvement

It is important to note that technology is only a tool in a holistic approach to security — the combination of vigilance, personal responsibility, adherence to policy and procedure, implementation of systems and active participation by stakeholders all impact the security of our community and success of our program. 

Questions?

To schedule a security assessment or get more information about our physical security program, contact Rob Meza, (858) 822-6667.